Privacy Policy

Young Sprouts Therapy ("we," "our," or "us") values and respects your privacy. This Privacy Policy explains how we collect, use, manage, and protect your personal information. We strictly adhere to applicable privacy laws and ethical standards, including Ontario's Personal Health Information Protection Act (PHIPA).

We may collect and securely retain personal information such as your name, date of birth, gender, contact details, medical history, mental health information, and notes from therapy sessions. This information enables us to provide effective and personalized therapeutic services.

Your information is used for clinical and administrative purposes, including delivering therapy, scheduling appointments, billing, and managing client records. We also utilize this information to communicate with you regarding your care and to continuously improve our services.

By accessing our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us directly.

We maintain strict confidentiality regarding your personal information. Your data will not be shared without your explicit consent except in cases required by law or professional obligations, including:

• Court orders or legal processes
• Situations involving risk of harm to yourself or others
• Regulatory obligations and professional responsibilities

Your personal information is securely stored using encryption, secure servers, firewalls, and other appropriate technologies. Physical records are securely stored with limited, authorized access. Our staff receive regular training to uphold confidentiality and comply with privacy standards.

Personal information is retained only as long as necessary to fulfill clinical, administrative, and legal purposes. Records are securely disposed of according to applicable privacy laws when no longer needed.

Electronic communications, including emails, cannot guarantee complete security. If you choose to communicate electronically, please exercise discretion with sensitive information. We collect IP addresses, cookies, and browsing data to enhance our website's functionality, user experience, and analytics. Your information will never be sold or shared with third-party marketers.

We take your privacy concerns seriously. If you have any questions, concerns, or complaints regarding your privacy, please contact us immediately. We will promptly investigate and respond within a reasonable timeframe.

This Privacy Policy may be updated periodically to reflect changes in laws or our practices. Any changes will be communicated clearly on our website.

If you have any questions or concerns about this Privacy Policy, please contact:

We appreciate your trust and remain committed to safeguarding your privacy and confidentiality.